Customer Service Representive

The Customer Service Representative will interact daily with end-user customers, distributors, and Regional Sales Managers regarding orders, products, and services, providing superior service to Bullard?s internal and external customers.


General Responsibilities:

  • Provide information regarding orders, products, and services to customers, distributors and Regional Sales Managers

  • Answer phone calls

  • Respond to inquiries via phone, email, and fax

  • Process orders and returns

  • Identify, research, and resolve issues

  • Troubleshoot and answer technical product questions

  • Other duties as assigned


  • Two (2) Years related experience

  • High School Diploma or equivalent

  • Excellent verbal and written communication skills, fluency in Spanish and English preferred

  • Demonstrated ability to work well with others in a team environment

  • Basic knowledge of Microsoft Word and Excel

  • Ability to learn and incorporate technical and mechanical information

  • Professional speaking voice and phone etiquette

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